As part of the ongoing collaboration between LG Electronics and Classic Private Limited Company, we recently welcomed a delegation from the LG team to our service center and retail showroom prior to the formal conclusion of our long-standing partnership.
Reflecting on a Strong Partnership
The visit marked an important moment to reflect on the mutual achievements and shared commitment to customer satisfaction that have defined our partnership over the years. LG has been one of the cornerstone brands in our service portfolio, and together, we’ve delivered reliable after-sales support and technical excellence across the Kingdom.
Highlights of the Visit
During their tour, the LG team:
- Reviewed the operational layout of our certified service center
- Engaged with our trained engineers and technicians
- Evaluated our customer experience workflows, including repair turnaround times and quality control
- Visited our branches where LG products were prominently featured among top-tier appliances
The interaction allowed for constructive dialogue on performance benchmarks, service standards, and the legacy left behind through our joint efforts.
A Transition with Gratitude
As our partnership officially draws to a close, we extend our sincere appreciation to LG for the years of collaboration and trust. The partnership has not only strengthened Classic’s service capabilities but also raised the bar for after-sales support across the market.
Looking Ahead
While our service support for LG products will transition, Classic remains committed to excellence in after-sales services. We continue to serve as an authorized service provider for leading global brands, including Samsung, Hisense, AUX, Xiaomi, and more—ensuring that our customers always have access to reliable and professional appliance care.
